IS

Griffith, Terri L.

Research Interests (12)

List of Topics (12)

Topic Weight Topic Terms
0.342 knowledge transfer management technology creation organizational process tacit research study organization processes work organizations implications
0.303 collaboration support collaborative facilitation gss process processes technology group organizations engineering groupware facilitators use work
0.269 group gss support groups systems brainstorming research process electronic members results paper effects individual ebs
0.196 research study influence effects literature theoretical use understanding theory using impact behavior insights examine influences
0.178 implementation systems article describes management successful approach lessons design learned technical staff used effort developed
0.177 users user new resistance likely benefits potential perspective status actual behavior recognition propose user's social
0.176 approach conditions organizational actions emergence dynamics traditional theoretical emergent consequences developments case suggest make organization
0.142 article information author discusses comments technology paper presents states explains editor's authors issue focuses topics
0.131 team teams virtual members communication distributed performance global role task cognition develop technology involved time
0.128 information types different type sources analysis develop used behavior specific conditions consider improve using alternative
0.127 relationships relationship relational information interfirm level exchange relations perspective model paper interpersonal expertise theory study
0.108 systems information research theory implications practice discussed findings field paper practitioners role general important key

Coauthor Network

■ Focal Researcher     ■ Coauthors of Focal Researcher (1st degree)     ■ Coauthors of Coauthors (2nd degree)

Note: click on a node to go to a researcher's profile page. Drag a node to reallocate. Number on the edge is the number of co-authorships.

List of Coauthors (4)

Northcraft, Gregory B. 2 Fuller, Mark A. 1 Neale, Margaret A. 1 Sawyer, John E. 1

Article Keywords (17)

distributed work arrangements 1 Electronic Meeting Systems 1 Facilitation 1 Group Support Systems 1
Groups 1 Group dynamics 1 IS implementation 1 IS implementation approaches 1
knowledge acquisition 1 knowledge utilization 1 organizational learning 1 Power in Organizations 1
Sociotechnical Systems 1 user-analyst differences 1 user training 1 user-analyst interaction 1
user expectations 1

Articles (3)

VIRTUALNESS AND KNOWLEDGE IN TEAMS: MANAGING THE LOVE TRIANGLE OF ORGANIZATIONS, INDIVIDUALS, AND INFORMATION TECHNOLOGY. (MIS Quarterly, 2003)
Authors: Abstract:
    Information technology can facilitate the dissemination of knowledge across the organization--even to the point of making virtual teams a viable alternative to face-to-face work. However, unless managed, the combination of information technology and virtual work may serve to change the distribution of different types of knowledge across individuals, teams, and the organization. Implications include the possibility that information technology plays the role of a jealous mistress when it comes to the development and ownership of valuable knowledge in organizations; that is, information technology may destabilize the relationship between organizations and their employees when it comes to the transfer of knowledge. The paper advances theory and informs practice by illustrating the dynamics of knowledge development and transfer in more and less virtual teams.
Facilitator Influence in Group Support Systems: Intended and Unintended Effects. (Information Systems Research, 1998)
Authors: Abstract:
    This paper addresses facilitation, a developing area of Group Support Systems (GSS) research. The facilitator role is one of improving a group's communication and information flow; facilitators are meant to enhance the manner in which a group makes decisions without making those decisions for the group. However, there is a paradox in facilitation: The influence required to facilitate a group changes the group's outcomes. Additionally, strict impartiality for facilitation may be too much to expect because facilitators may unintentionally bias group outcomes, or because facilitators may have their own agendas. Acknowledgment, training, and standards for facilitators may prove useful ways for groups to retain the benefits of facilitation without incurring the costs of inappropriate facilitator influence. Implications are drawn for new research acknowledging the complexity of the GSS sociotechnical system, and the importance of sociotechnical facilitation in organizations.
Cognitive Elements in the Implementation of New Technology: Can Less Information Provide More Benefits? (MIS Quarterly, 1996)
Authors: Abstract:
    This article focuses on the cognitive model in the implementation of new technology. One study of 2,000 U.S. companies found that 40 percent had not achieved the intended benefits from implementing an office technology so the authors suggest a model that would aid in the successful implementation of technology.This paper explores the major mechanisms within the cognitive model which examines differences in cognitions among users, designers, and implementers which can determine the success or failure of implementation. This model offers a view of how user and implementer understandings influence implementation and describes user and implementer understanding.